skype for business add contact two show up

Want to learn how to use Skype for Business?

In this example, the Skype for Business Online server tries to use the domain suffix.įor more info about how to troubleshoot Skype for Business Online federated contacts, see Skype for Business Online users can't communicate with external contacts. This SRV record is required because the Skype for Business Online server uses the domain suffix in the user's EASI ID to determine how to route messages. a specific SRV record is required in the DNS for. If you directly add a PIC contact by using the contact's EASI ID (for example, you use JoeAndreshak. However, when you add PIC contacts that use a Windows Live EASI domain such as, Skype for Business Online can't resolve the Instant Messaging (IM) Federation server based on the domain suffix. PIC in Skype for Business Online supports connectivity with Microsoft accounts (msn.com, and ). To do this, administrators must add an SRV Federation record that Skype for Business Online users can access to add contacts to the Windows Live EASI domain. Server hostname = Īdministrators can let Skype for Business Online users add contacts without having to use the special format that was discussed in the 'Microsoft Lync 2010' section. The domain owner for the external contact's custom domain must also add an SRV record that resembles the following example: The Skype for Business Online administrator must add the correct Service (SRV) Federation records to the Domain Name System (DNS) host for the Skype for Business Online environment. A Skype for Business Online user who wants to add the Microsoft account that uses a custom domain, such as must add an address that resembles the following to the search method allows for a quick resolution if Skype for Business Online users are going to add only a few PIC contacts. To do this, you must make a change in the search field.

Use the Microsoft account together with Public Internet Connectivity (PIC) when you add a user to your Lync contact list.

For more info about how to add contacts through search or the add contact wizard, go to the following Microsoft website:Īdd a contact in Lync Microsoft Lync 2010 The best method to add external contacts in Lync 2013 is to use the Add Contact icon. To resolve this issue, use one of the following methods. In the following sections, the following placeholders are used as examples of domains:

Skype for business add contact two show up